FREQUENTLY ASKED QUESTIONS
What makes Nine Lives Nutrition different?
We create each formula using research-driven ingredients designed to support real biochemical balance — not trends. Our products focus on restoring core systems like neurotransmitter function, detox pathways, and mineral balance using science-based doses and clean manufacturing standards.
Are your supplements third-party tested?
Yes. Every batch is third-party tested for purity, potency, and contaminants (heavy metals, microbes, and allergens). We only partner with U.S. GMP-certified facilities that meet strict quality standards.
Are your capsules vegan and allergen-free?
Our formulas use vegan, hypromellose capsules and contain no gluten, soy, or dairy. We also avoid artificial colors, flavors, or preservatives to maintain full ingredient transparency.
How long will it take to feel results?
Most customers begin noticing subtle improvements in clarity, focus, and overall calm within 1–2 weeks. However, optimal balance can take several weeks of consistent use depending on individual biochemistry.
Can I take your products with my current medication or supplement stack?
Always consult your healthcare provider before combining any supplement with prescription medications or existing regimens. While our products use well-researched nutrients, each person’s chemistry is unique.
What is your return policy?
We do not accept returns on opened products, items without order information, or gift cards. However, if your product arrives damaged or defective, please contact us within 7 days of delivery. You’ll need to provide proof of the defect and ship the product back for verification before a replacement or refund is issued.
How long does shipping take?
Orders typically ship within 2–3 business days and arrive within 5–7 business days within the U.S. You’ll receive tracking information via email once your order has shipped.
Do you ship internationally?
At this time, Nine Lives Nutrition ships to U.S. addresses only. We plan to expand internationally in the future as our logistics grow.
How can I contact customer support?
You can reach us anytime by emailingsupport@ninelivesnutrition.co. Our team usually responds within 1 business day.